RPA in Telecom: Bell Canada

Gabriel Fernandes

Senior Manager, Robotic Process Automation

Faced with numerous retirements and a reduced workforce, Bell Canada knew the solution was to deliver automation for complex business processes securely and at scale. The telecom giant found that RPA enabled productivity and increased speed. It also boosted the accuracy of transaction processing.

About the Presenter

Gabriel Fernandes

Senior Manager, Robotic Process Automation

Gabriel Fernandes has over 10 years of experience in finance, process improvements, and systems implementation in different industries. At Bell Canada, he has been actively working on the RPA Centre of Excellence Establishment for Finance. He has a Bachelor’s degree in Accounting and Finance from the University of São Paulo and the Certified of Management Accountant-CMA certification from the Institute of Management Accountants, USA.

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