Hear how recent refinements to an automation program enabled scale at an accelerated pace for a utility major. We will share how automation best practices are used to reinvigorate its the Center of Excellence through an assessment and the implementation of refinements. With the help of Cognizant, the organization was able to reduce automation development cycle times, using agile methodologies and added program transparency through data visualization. They were also able to democratize automation development through “self-service developers” and increase automation literacy through a new online playbook.
About the Presenters
Manager, Digital Transformation - Solutions Delivery, Arizona Public Service - APS
Sanket currently works as a manager for Digital Solutions Delivery in the Digital Transformation department of Arizona Public Service Company (APS), the largest electric utility in the state of Arizona, USA. In his current role, Sanket leads the Center of Excellence (CoE) and solution deliveries in the areas of Robotic Process Automation (RPA), Data Science, and Mobility for the enterprise. Sanket holds MS and MBA degrees from Arizona State University and has more than 19 years of technical and leadership experience in various areas in Information Technology and Electric Power industries. Sanket is passionate about digital and organizational transformations.
Senior Director, Intelligent Process Automation & Technology, Digital Business Operations, Cognizant
Nitin More is Senior Director, Intelligent Process Automation practice in the Digital Business Operations group within Cognizant. Nitin is the Market Leader for North America & LATAM managing Retail, Consumer Goods, Travel & Hospitality, Manufacturing & Logistics, Energy Utility, and Automobile customers. Nitin’s expertise is in Robotic Process Automation, Cognitive (ML/AI), Analytics, Process Mining, and Chatbots. Nitin is from an engineering background with a post-graduate degree in Artificial Intelligence from McCombs School of Business, The University of Texas at Austin. Nitin has more than 20 years of leadership experience across the industry. He is passionate about Digital Transformation and focused on efficiency, effectiveness, and enabling a better quality of business process solutions for his customers.