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A People-Powered Approach to Automate at Scale

Michael Engel

PwC Managing Director, Intelligent Automation Leader at PwC Labs

Kevin Schwartz

Intelligent Automation & Digital Upskilling Services Lead

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Sponsor Session

Any company that has embarked upon a large-scale automation initiative has probably pulled together their best and brightest technologists into an automation center of excellence to crack the code on scaling automation throughout the enterprise. Or maybe you have hired or been hired as the “RPA expert” to create an implementation plan. What both of those approaches lack is the empowerment of every employee to lead their own automation journey. This session outlines a hybrid approach: centralized, business-led automation initiatives and employee-led, hands-on use of automations for day-to-day problem solving. Join this session to hear about this model, key elements to implement it successfully, and real industry examples from companies in various industries.

About the Presenters

Michael Engel

PwC Managing Director, Intelligent Automation Leader at PwC Labs

PwC Managing Director, Intelligent Automation Leader for PwC Labs. He is focused on digital workforce transformation through the application of Intelligent Automaton (Robotic Process Automation, business process management, data analytics and artificial intelligence). He first worked with what is now known as RPA over 15 years ago where he applied the technology to mission critical applications in supply chain and emergency services, including 911 Dispatch.  

Kevin Schwartz

Intelligent Automation & Digital Upskilling Services Lead

Kevin is Principal in PwC’s San Francisco office and leads PwC’s Upskilling and Automation solutions offering for the US firm. He is a thought leader in the space of driving measurable business impact from digital upskilling programs and deploying the power of citizen-led automation across an enterprise. He is deeply involved in PwC’s relationships with leading Intelligent Automation software vendors and works closely with account teams across industries to deliver transformational upskilling and automation projects for clients.