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    Frequently Asked Questions

    Table of Contents

    General Info | Mobile App & Networking | Venue | Sessions

    General Info

    When can I pick up my badge and what do I need to bring with me?

    You can pick up your badge when you check-in to IMAGINE at the registration desk. Please bring a valid photo ID to receive your badge.

    Are meals provided?

    Yes, meals will be provided throughout the event during scheduled meal periods for breakfast and lunch

    Will meals be provided to accommodate my dietary restrictions? 

    We will offer meals for attendees with dietary restrictions, do our best to accommodate your needs. When registering, please enter your dietary restrictions so we can plan accordingly. Please note, that special meals are available on a first-come, first-served basis. If you did not provide that information when you originally registered, please reach out to: event-support@automationanywhere.com

    What are some sustainable initiatives Automation Anywhere is implementing?

    Automation Anywhere is committed to being part of a global effort to combat climate change and build resilient communities. As a part of our sustainability strategy and actively working to understand and reduce our environmental footprint. Our approach includes:

      • Tracking event-related carbon emissions using Hilton’s emissions calculator
      • Sourcing lanyards, packing materials, and swag made from recycled content
      • For every registrant, our Social Impact team will plant a tree to support reforestation efforts.
      • Working with cloud providers focused on sustainable practices to reduce energy usage
      • Reducing waste through e-waste recycling and office supply conservation

    These efforts reflect our long-term commitment to sustainability and our goal to create meaningful environmental impact while delivering value to our business and community.

    Can I sponsor Imagine?

    If you're interested in becoming a sponsor, please reach out to Macey Lewis. (macey.lewis@automationanywhere.com)

    I want to attend Imagine but I don’t live in the US. Are there other events I can attend?

    We’ll be bringing the Imagine experience to India as well. Even if you miss either of these events we will be holding smaller, more personal events around the world with some of our biggest being in Tokyo and London! No matter what corner of the world you're in, we're sure to be there too!

    Will there be Wi-Fi available?

    Complimentary Wi-Fi will be available throughout the hotel. Additional details will be shared at check-in, and there will also be log in information listed on the back of your badge. 

    What if I can no longer attend? 

    All registration cancellations must be requested by emailing event-support@automationanywhere.com.

    How long will it take for a refund to appear on my credit card?

    Our payment processor will process the refund requests to your bank or card issuer within 5-10 business days. Your cancellation is final and cannot be reversed. If your plans change and you can attend, you will need to re-register via the registration site.

    Mobile App & Networking

    Is there an event mobile app I can download?

    Yes! You can download the official Automation Anywhere Events mobile app to stay up-to-date on sessions, connect with other attendees, and access venue information. You’ll also be able to request follow-ups with sponsors, set notifications for sessions you’d like to attend, and explore other exclusive content and updates. Details on how to download and log in will be shared via email when you register and at check-in. 


    Scan the QR code below to download the app from the app store. (For iOS)


    Scan the QR code below to download the app from the app store. (For Android)

    What is Klik?

    Klik is a smart wearable device attached to your badge. It facilitates digital networking, allowing you to exchange contact info, share resources, and keep track of connections you made during the event. Klik also plays a key role in earning points and prizes — allowing you to earn points and track engagement when you attend master classes lightning theatre sessions, visit demo and sponsor booths, explore industry zones, and more.

    What if I lose my badge?

    If you lose your badge, please visit the registration desk and we will print you a new one. Please do your best to keep track of your badge, as we will be collecting them at the end of the event.

    Venue

    If I’m staying at the Omni, what are the amenities available?

    Guests staying at the Omni Dallas can enjoy:

    -Omni Select Guest Rewards Program. By joining the Omni loyalty program you will receive welcome drinks, free bottled water, complimetary wifi, 5 credits per room night and 1 per $100 of purchases beyond your room as well as access to the on-property loyaly Ambassadors

    -Access to their rooftop pool deck

    -Access to “The Owner’s Box” which is a full service bar with private tables, billiards, and several screens for watching all of your favorite sports

    -In-room fitness kits available with access to a heated infinity pool and Mokara Spa

    -10% Discount on self-parking

    What are the parking options at the Omni Dallas?

    There is a charge for both self and valet parking. The current self parking rate is $30 per vehicle, per night and the current overnight rate is $40

    What are the check-in and check-out times at the Omni?

    Check in will begin at 4 PM CST and checkout time will be at 11 AM CST

    Sessions

    Will there be an awards ceremony again for Customer and Partner of the Year awards?

    Yes, there will be! Each year, Imagine bestows awards to customers who best exemplify Automation Anywhere’s core values. Witness their stories and how they are improving business performance with thoughtfulness and meaning

    Is there a partner summit happening this year? 

    Yes! The 2026 Partner Summit will take place on Monday, May 18th, the day before Imagine, at The Omni in Dallas, Texas. It can be found on the agenda page as that information is released

    Where can I find the full event agenda?

    The full agenda, including keynotes, breakout sessions, and networking events, will be available on the IMAGINE website once it has been finalized and inside the event mobile app. We recommend using the app to customize your schedule and set session reminders.

    Will any breakout sessions be recorded?

    Select sessions will be recorded and made available following the event. Check the event app or your post-event email for details.

    Will the keynotes be streamed?

    Yes, keynotes will be streamed and made available post-event on our corporate site.

    Do I need to register in advance for breakout sessions?

    Some sessions may have limited capacity and require pre-registration. You’ll be able to manage your session registration and selection in the mobile app closer to the start of the event.

    How do I register for breakout sessions?

    You’ll be able to reserve your seat by adding the session to your personalized agenda in the Automation Anywhere Events mobile app.



    For any additional questions, please find a staff member onsite or refer to the event app for real-time updates and information.

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