When can I pick up my badge and what do I need to bring with me?

You can pick up your badge when you check-in to Imagine at the registration desk. Please bring a valid photo ID to receive your badge. 

What if I lose my badge?

If you lose your badge, please visit the registration desk and we will print you a new one. Please do your best to keep track of your badge, as we will be collecting them at the end of the event.

Where is the customer party happening?

The customer party will take place at the House of Blues, located in Disney Springs, on May 13th from 6:30 PM to 10:30 PM. The venue address is 1490 E Buena Vista Dr, Orlando, FL 32830. Please note that all guests will go through a security check prior to entering the venue, as required for all locations within Disney Springs. 

What can I bring to the customer party?

Please make sure to bring your Klik badge. Any bags or personal items should be kept on your person throughout the party, as storage will not be provided. We also recommend bringing small essentials such as a phone charger. Your Klik badge will help you keep track of any connections you make during the evening, and earn you extra points!

Is there transportation to the customer party?

Yes, complimentary transportation will be provided for guests traveling to the House of Blues. Six shuttles will run continuously between the venue and the hotel throughout the party to ensure guests can come and go as needed. 

What are the parking options at the Conrad?

The Conrad offers valet parking for both overnight and day guests. The current rate is $50.00 per night, with unlimited in-and-out privileges. Parking fees are subject to tax, currently 12.5%. 

Is there a Partner Summit happening this year?

Yes! The 2025 Partner Summit will take place on Monday, May 12th, the day before Imagine, at the Conrad in Orlando, Florida. To view the full agenda please visit the Imagine website. 

What if I can no longer attend?

All registration cancellations must be requested by emailing event-support@automationanywhere.com.

How long will it take for a refund to appear on my card?

Our payment processor will process the refund requests to your bank or card issuer within 5-10 business days. Your cancellation is final and cannot be reversed. If your plans change and you can attend, you will need to re-register via the registration site.

What networking events are available to attend?

There will be plenty of opportunities to connect with fellow attendees throughout the event, including formal networking during breaks, meals, and between sessions. In addition, three dedicated networking events are scheduled: 

The Partner Welcome Reception will take place on May 12th and offers a relaxed setting for partners to connect ahead of the main event. 

The Pre Party Happy Hour will take place on May 13th from 6:00 PM to 7:30 PM, just before the customer party. 

The GoWomen Networking Breakfast is scheduled for May 14th from 8:00 AM to 9:00 AM and will bring together attendees for meaningful conversation focused on women in leadership and the tech industry.

Are meals provided?

Yes, meals will be provided throughout the event during scheduled meal periods. 

May 13: Breakfast will be served from 8:00 AM to 9:00 AM, followed by a networking lunch and partner showcase from 12:30 PM to 1:15 PM. Buffet dinner will be provided during the Customer Party at the House of Blues. Boxed lunches will also be available for attendees throughout the event, including the Partner Summit.

May 14: Community breakfast from 7:30 AM to 8:15 AM. Lunch and partner showcase from 12:15 PM to 1:15 PM.

Where is the customer party happening?

The customer party will take place at the House of Blues, located in Disney Springs, on May 13th from 6:30 PM to 10:30 PM. The venue address is 1490 E Buena Vista Dr, Orlando, FL 32830. Please note that all guests will go through a security check prior to entering the venue, as required for all locations within Disney Springs. 

Will meals be provided to accommodate my dietary restrictions?

We will offer meals for attendees with dietary restrictions, and do our best to accommodate your needs. When registering, please enter you dietary restrictions so we can plan accordingly. Please note, that special meals are available on a first-come, first-served basis. If you did not provide that information when you originally registered, please reach out to: event-support@automationanywhere.com.

If I'm staying at the Conrad, what are the amenities available?

Guests staying at the Conrad Orlando can take advantage of a variety of exclusive amenities designed to enhance their stay. These include complimentary one-hour daily rentals of kayaks and stand-up paddleboards, as well as shuttle service to and from all four Disney theme parks. Each guest will receive a free reusable water bottle, along with two additional water bottles provided daily. Additional perks include a 10% discount on apparel and merchandise at the Grand Cypress Golf Pro Shop, a $20 discount on golf club rentals at the Grand Cypress Golf Course, and 15% off all spa retail purchases.

What are the check-in and check-out times at the Conrad?

Hotel check-in is at 4:00 PM and check-out is at 11:00 AM. If you arrive before check-in time, accommodations will be made as rooms become available. The hotel can store baggage for early arrivals and for guests attending sessions after check-out on the final day.

Will there be any hands-on learning opportunities?

Throughout the event, you'll find several hands-on learning opportunities designed to help you engage directly with our technology. Be sure to explore the Community Lounge, where you can connect with product experts and dive into interactive experiences. On Day 2, the Hands-On Lab will be open in the Lounge, featuring the Bot Games Challenge - perfect for testing your automation skills in a fun, real-time setting. You'll also find live demos and dedicated Industry Zones, offering practical insights and real-world use cases you can apply within your organization.

Will there be an awards ceremony again?

Yes, there will be! Each year, Imagine bestows awards to customers who best exemplify Automation Anywhere's core values. Witness their stories and how they are improving business performance with thoughtfulness and meaning at 11:45 AM on May 14th. 

I want to attend Imagine, but I don't live in the US...

We'll be bringing the Imagine experience to a global audience in 2025, with events scheduled in London, India, Tokyo, and Latin America.

-London - June 3rd

-India - June 24-25

-Tokyo - July 24

-Latin America - taking place in September (dates to be announced soon)

Can I sponsor Imagine?

If you're interested in becoming a sponsor, please reach out to Vanessa Pringle: (vanessa.pringle@automationanywhere.com).

What are some sustainable initiatives being implemented?

Automation Anywhere is committed to being part of a global effort to combat climate change and build resilient communities. As part of our sustainability strategy, we are actively working to understand and reduce our environmental footprint through several key initiatives. These include providing reusable water bottles, tracking event-related carbon emissions using Hilton’s emissions calculator, and sourcing lanyards, packing materials, and swag made from recycled content. For every registrant, our Social Impact team will plant a tree to support reforestation efforts, and we continue to work with cloud providers focused on sustainable practices to help reduce overall energy usage.

What is Klik?

Klik is a smart wearable device attached to your badge. It facilitates digital networking, allowing you to exchange contact info, share resources, and keep track of connections you made during the event. Klik also plays a key role in earning points and prizes - allowing you to earn points and track engagement when you attend master classes lightning theatre sessions, visit demo and sponsor booths, explore industry zones, and more.

Is there an events mobile app that I can download?

Yes! You can download the official Automation Anywhere Events mobile app to stay up-to-date on sessions, connect with other attendees, and access venue information. You'll also be able to request follow-ups with sponsors, set notifications for sessions you'd like to attend, and explore other exclusive content and updates. Details on how to download and log in will be shared via email when you register and at check-in.

Do I need to register in advance for breakout sessions?

Some sessions may have limited capacity and require pre-registration. You'll be able to manage your session registration and selection in the mobile app. 

How do I register for breakout sessions?

You can reserve your seat by adding the session to your personalized agenda in the Automation Anywhere Events mobile app.

What do the different lanyard colors mean?

Each lanyard color identifies a different attendee type:

-Dark Purple - Speaker

-Light Purple - Sponsor

-Dark Pink - Attendee 

-Light Pink - Analyst

-Orange - Automation Anywhere Employee

-Navy - Executive Summit Attendee

-Yellow - Press

Will the keynotes be streamed?

The keynotes will be live streamed and available on demand post-event. Please visit the Imagine website on May 1st to sign up for an Imagine Digital pass if you aren't able to join the event in person.

Will any breakout sessions be recorded?

Select sessions will be recorded and made available following the event. Check the event app or your post-event email for details.

Where can I find the full event agenda?

The full agenda, including keynotes, breakout sessions, and networking events, is available on the Imagine website and inside the events mobile app. We recommend using the app to customize your schedule and set session reminders. 

Will there be Wi-Fi available?

Complimentary Wi-Fi will be available throughout the hotel. Additional details will be shared at check-in, and there will also be log in information listed on the back of your badge.